No power when Infiltrate Keyboard is plugged in

Troubleshooting
 
  • While your computer is running, insert the USB plug. The drivers will automatically install. After being notified that the driver installation is complete, the keyboard is ready for use.
  • Does your computer recognized the keyboard and does it power on and work
  • Try plugging the keyboard in to another USB port.
  • Does changing to a different USB port power the Keyboard on?
  • The USB connection cable may not be securely plugged into the active USB port; inspect and unplug then plug in.
  • Does disconnecting the USB cord then reinserting the cord solve the problem?
  • Try restarting the computer with the keyboard plugged in.
  • Does your computer recognize the keyboard now?
 
 
Please contact customer support at 1.866.796.7324 for further assistance in troubleshooting.

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