- Make sure the batteries are inserted with the correct polarity, positive and
negative must be matching per the diagram of the mouse's battery compartment.
- Are the batteries properly inserted, is the mouse turning on now?
- Be sure to switch the mouse to the on position, switch in located on the bottom of the mouse.
- Does the mouse turn on when toggling the switch?
- Try replacing the batteries on the mouse.
- Does changing the batteries solve the problem?
Please contact customer service if the troubleshooting above does not solve the problem.