- Upon first receiving the ENHANCE NightLUX EXP it is recommended to charge the internal battery with the included USB charging cable for 4 hours. The charging indicator will illuminate red while charging.
- Does the red LED come on when charging with the USB cable?
- If the LED is not coming on, please try a different USB port.
- Does using a different USB port allow the ENHANCE NightLUX EXP to charge?
- The LED should also be red when cranking the ENHANCE NightLUX EXP.
- Will the red LED come on if the crank is turned?
If the troubleshooting above does not solve your troubles, please contact customer service.